Wine & Webinar: Data-Driven Personalization: Build a Competitive Advantage Through Data, CX, and AI

With the rise of AI tools converging with audience’s expectations for more personalized customer experiences, digital marketing teams must shift from persona-driven to personally-driven. Hyper-specific messages that speak to your audiences is the way to win, but how do you do it with limited resources?

In this webinar with Orbit Media Studios, I walk through some of the key concepts I share in chapter five.